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Message clients, groups and everyone at once

All plansFor coaches & clients·4 min read·Updated Oct 20, 2026

Sample data. The coach and clients shown are fictional.

Who can use it

  • Available on every plan, including Free.
  • One-to-one chat is on every plan. Group chats and Broadcast are on Pro and above.
  • Your 7-day free trial includes every feature, for up to 3 clients.
  • The Free plan covers up to 3 clients. Pro, Max and Ultra add the premium features and raise the client limit. Compare plans.

1. Chat 1:1

  1. Open Messages in the sidebar. The number next to it is your unread count.
  2. Pick a conversation. Unread ones are highlighted with a badge.
  3. Type in the message box (it reads Message Jordan… for a client called Jordan) and press Enter.

You can also Attach photo or video, Record voice message, and hover a message to Reply, Forward or Pin it. Use the search icon to find an old message.

The Messages screen (sample data)
Conversations on the left, the chat on the right

2. Post to a group

Every group you create has a group chat in Messages. Post updates there — session times, reminders, a weekly focus. Only you can post; members read.

3. Send a broadcast

A broadcast sends one announcement to many clients' notifications at once.

  1. Open Broadcast.
  2. Under Audience, choose All clients or a group.
  3. Add a Title and Message.
  4. Choose Send now, or Schedule and set when to Deliver on.

Your sent and scheduled announcements appear under Recent.

The Broadcast screen (sample data)
A new broadcast and recent ones

What your client sees

Clients have a Messages tab with you (and their groups). It works the same way: text, photos, video and voice notes.

A client’s chat with their coach (sample data)
The client’s view of the conversation

Troubleshooting

  • “This chat is locked”. The coaching relationship has ended, so the chat is read-only.
  • I can’t post in a group. Groups are on Pro and above; on Free the composer offers an upgrade.
  • Voice notes don’t record. Allow microphone access in the browser.

Frequently asked questions

Can clients reply in a group chat?

No. Group chats are for you to post to the whole group; clients see “Only your coach can post here.” They can always message you 1:1.

How big can attachments be?

Photos and videos up to 10 MB each.

Will clients get a notification?

Yes — new messages show in the app, and on devices where the client has turned notifications on, as a push notification.

Try it in your own workspace

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